Wave Games
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Privacy Policy

Last updated: August 4, 2026

Your privacy is important to Wave Games (“we,” “us” or “our”), and we are committed to protecting your privacy. We have developed this Privacy Policy. This Privacy Policy (“Privacy Policy”) explains how we treat your information and protects your privacy when you use the Software and Services, and the rights and options available to you regarding your information. We believe that you have a right to know our practices regarding the information we may collect and use when you use the Software and Services (“the Software and Services”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, DO NOT USE THE SOFTWARE AND SERVICES.

1. INFORMATION WE PROCESS AND PURPOSES OF PROCESSING YOUR INFORMATION

There are two general categories of information we will process. Our mission is to constantly improve our Software and Services and provide you with new or better experiences. As part of this mission, we use your information for the purposes set out below. If any new purposes for processing your personal data arise, we will let you know before we start to process information on that new purpose by introducing the corresponding changes to this Privacy Policy.

1.1 Information that you submit

(1) Platform and integration data. To deliver our interactive gaming SDK and embedded games, we and our partners may process identifiers and technical data needed to run sessions (for example app keys, user identifiers supplied by your platform, session tokens, and gameplay events). This information is necessary for the adequate performance of the contract between you and us.

(2) Support related information. If you communicate with us via our support section, WhatsApp, or email, we may collect your contact information, your complaint or feedback, and any information voluntarily submitted by you in connection with such support. Such information will only be used to provide you with support services and will not be connected with any other information collected from you on or through the Software and Services.

The purposes of the information that you submit are:

  1. to operate and update the Software and Services;
  2. to improve and customize the Software and Services and related services;
  3. to maintain, test, and monitor the quality and operation of the Software;
  4. to provide you with support and handle your complaints and/or feedback;
  5. to take any action in case of a dispute involving you in connection with the Software and Services;
  6. to comply and satisfy any applicable law, regulation, legal process, or enforceable governmental request.

1.2 Information that is processed automatically

(1) When you use the Software and Services, we may collect the following information: device type, operating system version, app version, country, and language.

(2) Usage and session metadata. When you use games powered by Wave Games, we may process technical metadata such as session timestamps, gameplay events, and performance diagnostics to operate, secure, and improve the Services.

(3) Payment data. We may collect information about your subscription or billing orders, such as purchase items, subscription time, order status, and payment time. We do not collect and we are not responsible for the collection or security of payment card details. Payment information is processed and stored using third-party companies (such as Apple and Google). These companies can be contacted through their websites: https://www.apple.com or https://play.google.com. Before entering your personal payment details, we suggest that you read and become familiar with the privacy policies of these third-party companies.

Processing information through automatic data processing technologies starts automatically when you start using the Software and Services.

The purposes of the information that is processed automatically are:

  1. to operate and update the Software and Services, and provide you with existing and new functionality and features;
  2. to improve and customize the Software and Services and related services;
  3. to maintain, test, monitor, and improve the quality and operation of the Software;
  4. to enforce the terms and conditions applicable to the Software and Services and to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities and misuse thereof, protect our trademarks, and enforce our Terms of Use.

2. PROTECTION OF PERSONAL INFORMATION

We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

To make sure your personal information is secure, we communicate our privacy and security guidelines to all employees and strictly enforce privacy safeguards within the company.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal information; nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.

If you have any questions about security of our Software and Services, you can contact us using the details in Section 10 below.

3. SHARING INFORMATION WITH THIRD PARTIES

We will not share any personally identifiable information (PII) that we have collected from you except for the following events:

3.1 If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (for example, to detect, prevent, or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of our users, our partners, or the general public);

3.2 In the event Wave Games goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred.

4. THIRD-PARTY CONTENT

Certain Software and Services may include and/or enable you to add content to them. The content may be in the form of buttons, gadgets, links to third-party advertisements, websites, products, and services (including search services) as well as additional means that are provided to you by third parties (collectively, “Third Party Content and Services”). The use of such Third Party Content and Services is subject to their privacy policies. You shall be aware that the use of the Third Party Content and Services may give these third parties the ability to access, collect, store, and/or share your information, both your PII and non-personally identifiable information. In order to clarify, we do not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third Party Content and Services, and your access to any Third Party Content and Services is at your own risk. We are not responsible for the information contained and/or made available through the practices of, or your use or inability to use, such Third Party Content and Services. You expressly relieve us from any and all liability arising from your use of such Third Party Content and Services. We recommend that you read the terms, conditions, and privacy policies of such Third Party Content and Services before using or accessing any of them.

5. TRANSFER OF DATA OUTSIDE YOUR TERRITORY

We work in the international space and provide our Software and Services to our users around the world. We and third-party organizations that provide automatic data processing technologies for the Software and Services may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Where you are located in the EEA, as required by law, you hereby provide us with your express consent to transfer your data to locations that may be outside the EEA once you use the Software and Services. You may withdraw your consent at any time by contacting us using the details in Section 10 below.

6. HOW LONG WE RETAIN YOUR PERSONAL DATA

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information that we physically access and store, you can request that we erase your personal information and close your account. However, some data may still be stored for a certain time period if information is necessary to comply with legal obligation (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud, or other malicious acts.

7. YOUR DATA RIGHTS

You have the right to access, modify, correct, or delete any personal data which we may have collected. In order to exercise this right, please contact us by email at supportwavetech@gmail.com.

If you are in the EEA, you have a right to (subject to a limited number of exceptions): (i) request access to and rectification or erasure of your personal information; (ii) obtain restriction of processing or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided in a digital format. You also have the right to lodge a complaint about the processing of your personal information with your local data protection authority in the EEA. To exercise these rights, please contact us by email at supportwavetech@gmail.com.

8. CHILDREN'S PRIVACY

Our Software and Services are not intended for children under the age of 16 or other statutory minimum age according to the applicable laws and regulations in your country (the “Minimum Age”). Therefore, we do not knowingly collect or solicit any personal information from children under the Minimum Age. No one under the Minimum Age may provide any personal information to the Software. If you are under the Minimum Age, do not use or provide any information on this Software or through any of its features. Do not provide any information about yourself, including your email address. If we learn that we have collected personal information from a child under the Minimum Age without verification of parental consent, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under the Minimum Age, please contact us using the details in Section 10 below.

9. CHANGES TO THE PRIVACY POLICY

This Privacy Policy may change from time to time. Any change will be published on the interface of the Software or on our website. Your continuous use of the Software and Services will be deemed as your acceptance of such update.

10. PRIVACY QUESTIONS

If you have any questions or concerns about our Privacy Policy or data processing, please contact us: