Wave Games
PrivacyHome

Privacy Policy

Last updated: August 5, 2026

Wave Games is a product of WaveTech and has operated since 2025. Your privacy is important to Wave Games and WaveTech (“we,” “us” or “our”), and we are committed to protecting your privacy. We have developed this Privacy Policy. This Privacy Policy (“Privacy Policy”) explains how we treat your information and protects your privacy when you use the Software and Services, and the rights and options available to you regarding your information. We believe that you have a right to know our practices regarding the information we may collect and use when you use the Software and Services (“the Software and Services”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, DO NOT USE THE SOFTWARE AND SERVICES.

1. INFORMATION WE PROCESS AND PURPOSES OF PROCESSING YOUR INFORMATION

There are two general categories of information we will process. Our mission is to constantly improve our Software and Services and provide you with new or better experiences. As part of this mission, we use your information for the purposes set out below. If any new purposes for processing your personal data arise, we will let you know before we start to process information on that new purpose by introducing the corresponding changes to this Privacy Policy.

1.1 Information that you submit

(1) Platform and integration data. To deliver our interactive gaming SDK and embedded games, we and our partners may process identifiers and technical data needed to run sessions (for example app keys, user identifiers supplied by your platform, session tokens, and gameplay events). This information is necessary for the adequate performance of the contract between you and us.

(2) Support related information. If you communicate with us via our support section, WhatsApp, or email, we may collect your contact information, your complaint or feedback, and any information voluntarily submitted by you in connection with such support. Such information will only be used to provide you with support services and will not be connected with any other information collected from you on or through the Software and Services.

The purposes of the information that you submit are:

  1. to operate and update the Software and Services;
  2. to improve and customize the Software and Services and related services;
  3. to maintain, test, and monitor the quality and operation of the Software;
  4. to provide you with support and handle your complaints and/or feedback;
  5. to take any action in case of a dispute involving you in connection with the Software and Services;
  6. to comply and satisfy any applicable law, regulation, legal process, or enforceable governmental request.

1.2 Information that is processed automatically

(1) When you use the Software and Services, we may collect the following information: device type, operating system version, app version, country, and language.

(2) Usage and session metadata. When you use games powered by Wave Games, we may process technical metadata such as session timestamps, gameplay events, and performance diagnostics to operate, secure, and improve the Services.

(3) Payment data. We may collect information about your subscription or billing orders, such as purchase items, subscription time, order status, and payment time. We do not collect and we are not responsible for the collection or security of payment card details. Payment information is processed and stored using third-party companies (such as Apple and Google). These companies can be contacted through their websites: https://www.apple.com or https://play.google.com. Before entering your personal payment details, we suggest that you read and become familiar with the privacy policies of these third-party companies.

Processing information through automatic data processing technologies starts automatically when you start using the Software and Services.

The purposes of the information that is processed automatically are:

  1. to operate and update the Software and Services, and provide you with existing and new functionality and features;
  2. to improve and customize the Software and Services and related services;
  3. to maintain, test, monitor, and improve the quality and operation of the Software;
  4. to enforce the terms and conditions applicable to the Software and Services and to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities and misuse thereof, protect our trademarks, and enforce our Terms of Use.

2. PROTECTION OF PERSONAL INFORMATION

We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

To make sure your personal information is secure, we communicate our privacy and security guidelines to all employees and strictly enforce privacy safeguards within the company.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal information; nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.

If you have any questions about security of our Software and Services, you can contact us using the details in Section 14 below.

3. SHARING INFORMATION WITH THIRD PARTIES

We will not share any personally identifiable information (PII) that we have collected from you except for the following events:

3.1 If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (for example, to detect, prevent, or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of our users, our partners, or the general public);

3.2 In the event Wave Games goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred.

4. THIRD-PARTY CONTENT

Certain Software and Services may include and/or enable you to add content to them. The content may be in the form of buttons, gadgets, links to third-party advertisements, websites, products, and services (including search services) as well as additional means that are provided to you by third parties (collectively, “Third Party Content and Services”). The use of such Third Party Content and Services is subject to their privacy policies. You shall be aware that the use of the Third Party Content and Services may give these third parties the ability to access, collect, store, and/or share your information, both your PII and non-personally identifiable information. In order to clarify, we do not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third Party Content and Services, and your access to any Third Party Content and Services is at your own risk. We are not responsible for the information contained and/or made available through the practices of, or your use or inability to use, such Third Party Content and Services. You expressly relieve us from any and all liability arising from your use of such Third Party Content and Services. We recommend that you read the terms, conditions, and privacy policies of such Third Party Content and Services before using or accessing any of them.

5. TRANSFER OF DATA OUTSIDE YOUR TERRITORY

We work in the international space and provide our Software and Services to our users around the world. We and third-party organizations that provide automatic data processing technologies for the Software and Services may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Where you are located in the EEA, as required by law, you hereby provide us with your express consent to transfer your data to locations that may be outside the EEA once you use the Software and Services. You may withdraw your consent at any time by contacting us using the details in Section 14 below.

6. HOW LONG WE RETAIN YOUR PERSONAL DATA

We generally retain personal information only for as long as needed to operate the Software and Services, fulfill commercial agreements, and meet legal obligations. Our detailed retention and deletion practices are set out in Section 7 below. If you no longer want us to use information we store, you may request erasure through your dashboard or by contacting us as described in Section 14.

7. DATA RETENTION AND DELETION POLICY

Wave Games stores only a limited set of information needed to run games and support commercial partners. We do not permanently archive full user profiles or unrelated personal data. The categories we may process include:

  • User or player identifier (ID)
  • Display name or betting name
  • Profile image or avatar, where supplied by your platform
  • Email address, only in some integrations — not in all cases
  • Betting and gameplay records (games played, bet amounts, session outcomes)

We do not collect or retain payment card details, government ID documents, contact lists, device contacts, or other categories beyond what is listed above unless separately agreed in writing.

7.1 Temporary storage

Player identifiers, betting names, email (where used), and bet records are kept on a temporary, operational basis — not as a permanent archive. Data is maintained only while needed for active service delivery, billing reconciliation, and dispute handling for the current billing period.

7.2 Monthly deletion cycle

For active commercial accounts, we run a monthly data deletion cycle. After payment for the current month is confirmed and to support continuity into the next billing month, prior-period betting records and related temporary player data from the completed cycle are deleted or anonymized according to our retention schedule. This keeps storage limited to what is required for the current service period and agreed reporting.

7.3 When a company leaves the platform

If a partner organization stops using Wave Games or terminates its agreement, all associated data — including player IDs, names, profile references, email fields (where stored), and betting/gameplay records — is automatically deleted within 90 days of account closure or contract end, unless a longer period is required by applicable law.

7.4 Immediate deletion on request

Authorized account administrators may submit a special deletion request from the partner dashboard. Where verified, we will delete the requested data immediately, subject only to minimal legal or fraud-prevention holds we are required to keep. You may also contact us using the details in Section 14 below.

8. YOUR DATA RIGHTS

You have the right to access, modify, correct, or delete any personal data which we may have collected. In order to exercise this right, please contact us by email at supportwavetech@gmail.com.

If you are in the EEA, you have a right to (subject to a limited number of exceptions): (i) request access to and rectification or erasure of your personal information; (ii) obtain restriction of processing or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided in a digital format. You also have the right to lodge a complaint about the processing of your personal information with your local data protection authority in the EEA. To exercise these rights, please contact us by email at supportwavetech@gmail.com.

9. CHILDREN'S PRIVACY

Our Software and Services are not intended for children under the age of 16 or other statutory minimum age according to the applicable laws and regulations in your country (the “Minimum Age”). Therefore, we do not knowingly collect or solicit any personal information from children under the Minimum Age. No one under the Minimum Age may provide any personal information to the Software. If you are under the Minimum Age, do not use or provide any information on this Software or through any of its features. Do not provide any information about yourself, including your email address. If we learn that we have collected personal information from a child under the Minimum Age without verification of parental consent, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under the Minimum Age, please contact us using the details in Section 14 below.

10. COPYRIGHT AND INTELLECTUAL PROPERTY

All content, designs, user interfaces, graphics, logos, trade names, product names, game mechanics, branding, and other materials made available through Wave Games (collectively, “Our Intellectual Property”) are owned by or licensed to WaveTech and Wave Games. Our Intellectual Property is protected under applicable copyright, trademark, trade dress, and other intellectual property laws, including international treaties and conventions such as the Berne Convention, the TRIPS Agreement, and other laws enforced in jurisdictions where we operate or where infringement occurs.

You may not copy, reproduce, imitate, reverse engineer, scrape, republish, distribute, or otherwise use Our Intellectual Property — including our designs, layouts, game names, product names, or branding — without our prior written consent. Any attempt to copy our design, adopt our names, or misrepresent an association with Wave Games or WaveTech may result in immediate suspension of access and formal legal action, including civil claims and criminal complaints where applicable under local and international law.

We reserve the right to pursue all available remedies against unauthorized use, including injunctive relief, damages, account termination, and recovery of legal costs. If you believe your intellectual property rights have been infringed by content on our platform, contact us using the details in Section 14 below.

11. PAYMENT TERMS AND DEFAULT

Where you use Wave Games under a paid commercial or integration agreement, billing is due according to the schedule agreed with WaveTech. Published partner plans include Starter at $400/month (7-day free trial), Advanced at $600/month (7-day free trial), and Pay as you go at 15% of monthly profit with a 1-week free testing trial. Unless otherwise stated in your contract, monthly fees are payable in two installments each calendar month:

  1. First installment — 50% of the monthly amount is due within the first 15 days of the billing month.
  2. Second installment — 50% of the remaining monthly balance is due within the next 15 days (by the end of that billing month).

Failure to pay any installment by its due date constitutes a payment default. In the event of default, we may block your access to the Software and Services immediately and without prior notice. While your account remains in default, you may not request new integrations, additional games, RTP changes, support escalations, or any further services until all outstanding amounts, including any applicable late fees stated in your agreement, are paid in full.

Reinstatement of access after default is at our sole discretion and may require cleared payment plus any administrative or reactivation charges specified in your commercial agreement.

12. RTP ACCESS AND OPERATOR RESPONSIBILITY

Where Wave Games provides access to return-to-player (RTP) configuration, reporting, or related game-economy controls (“RTP Access”), you acknowledge that any adjustment, increase, decrease, or other change to RTP settings is made at your own discretion and risk.

Wave Games and WaveTech are not responsible for financial outcomes, player behavior, revenue fluctuations, losses, or disputes arising from RTP changes you request or apply. You remain solely responsible for compliance with applicable gaming, consumer, and financial regulations in your territory, and for monitoring the impact of any RTP up or down on your platform and users.

13. CHANGES TO THE PRIVACY POLICY

This Privacy Policy may change from time to time. Any change will be published on the interface of the Software or on our website. Your continuous use of the Software and Services will be deemed as your acceptance of such update.

14. PRIVACY QUESTIONS

If you have any questions or concerns about our Privacy Policy or data processing, please contact us: